Shipping:

Do you ship to my country?

In general, yes! It is important to us that our coins actually get to you, so please check out our shipping policy.

We ask that you include a romanized version of your address if you live in a country that uses a different writing system. Our packages have to get out of the USA first!

Do you charge taxes?

Our system will calculate and charge your taxes in most US states and EU countries. You will see this amount during checkout.

We do not collect local or state international taxes aside from EU VAT. These may apply to your order so please research your address as you will be responsible for payment on delivery in many places.

My order is a gift. Where do I put my recipient's name?

All of our orders come with a handwritten gift folio (like an envelope with open sides). To add a gift recipient's name, go to the Cart Page and find the "Add order note" or "personalization options" box. There you can simply write the name you'd like on the gift envelope.

The shipping package will be addressed to whoever's name is in the "Ship to" field during checkout. We will not include a receipt.

Can I change something about my order?

Contact us as soon as possible and we'll see what we can do. We ship new orders daily so if you have questions or requests, please contact us before ordering.

How do you make your coins?

There are many techniques being used to make coins today, but at Shire Post Mint we make coins much like they were made in the 1800s and early 1900s. Unlike some other manufacturers, we do not use techniques like spin casting, plating, or enameling. Check out our How a Fantasy Coin is Made blog post for a more in-depth look at our unique process.

Can you make a coin for me?

Yes! Prices start around $500 for engraving plus a per coin price which varies with size/weight/metal. Contact us with any information you have: desired coin size, amount of coins to be minted, and 2D coin art to get a precise quote. Our engraving is done by hand and coins are struck one at a time in pure metals and can come with a variety of finishes and packaging options.

Can I get a refund?

We want you to love your coins. We will refund, provide store credit, or exchange your purchase within 30 days of receipt. We cannot refund international shipping or duty charges. This does not apply to custom coins and coins purchased through Kickstarter.

My necklace broke! Can I get a replacement?

Yes! We will send a free replacement within 1 year of your purchase. After 1 year, you may purchase a replacement chain or leather cord at a reasonable cost.

FAQs